API Rate Limiting
Overview
Our API implements rate limiting to ensure fair usage and optimal performance for all partners. Rate limits help protect the service from abuse while providing reliable access to our verification services.
Understanding Rate Limits
What is Rate Limiting?
Rate limiting controls how many API requests you can make within a specific time window. When you exceed these limits, you'll receive a temporary block until the time window resets.
Why We Use Rate Limits
Fair Usage: Ensures all partners get reliable access to the API
System Stability: Protects our infrastructure from overload
Performance: Maintains fast response times for everyone
Security: Prevents abuse and malicious activities
Rate Limit Structure
Global Limits
All API keys are subject to a baseline rate limit:
100 requests per minute
API Key Specific Limits
Your specific rate limits may vary based on:
Your subscription plan
API key configuration
Endpoint type being accessed
Monitoring Your Usage
Rate Limit Headers
Every API response includes headers showing your current rate limit status:
Header Explanations:
X-RateLimit-Limit: Maximum requests allowed in the current windowX-RateLimit-Remaining: Number of requests you have leftX-RateLimit-Reset: Unix timestamp when your limit resets
Checking Your Current Usage
Monitor these headers in your API responses to track usage:
When You Hit Rate Limits
Rate Limit Response
When you exceed your rate limit, you'll receive a 429 Too Many Requests response:
Handling Rate Limits in Your Code
Basic Error Handling:
Automatic Retry with Backoff:
Best Practices
1. Monitor Your Usage
✅ Do:
Check rate limit headers in responses
Track your API usage patterns
Set up alerts when approaching limits
❌ Don't:
Ignore rate limit headers
Make unnecessary API calls
Implement aggressive retry loops
2. Optimize Your API Calls
Efficient Request Patterns:
Caching Strategies:
3. Use Webhooks Instead of Polling
Instead of polling for status:
Use webhooks for real-time updates:
4. Implement Request Queuing
For high-volume applications:
Rate Limit Categories
Different endpoints may have different rate limits:
Session Creation
20/minute
Creating new verification sessions
Status Checks
100/minute
Checking verification status
Data Retrieval
100/minute
Getting types, sources, step details
Webhook Management
10/minute
Creating/updating webhooks
Upgrading Your Limits
When You Need Higher Limits
Contact our team if you need higher rate limits due to:
High-volume verification requirements
Enterprise-level integration
Batch processing needs
Real-time application requirements
How to Request Limit Increases
Contact Support
Email: [email protected]
Include your current API key ID
Describe your use case and required limits
Provide Usage Justification
Expected request volume
Business use case
Current limit constraints
Consider Enterprise Plans
Higher default limits
Custom rate limit configurations
Priority support
Monitoring and Alerts
Track Your Usage
Set Up Monitoring
Consider implementing:
Rate limit usage dashboards
Alerts when approaching limits
Automatic request throttling
Usage pattern analysis
Quick Reference
Rate Limit Checklist
[ ] Monitor rate limit headers in responses
[ ] Implement proper error handling for 429 responses
[ ] Use webhooks instead of polling when possible
[ ] Cache frequently accessed data
[ ] Implement request queuing for high-volume apps
[ ] Set up monitoring and alerts
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